Shipping Policy for Pathoor.shop
At Pathoor.shop, we are dedicated to providing reliable and efficient shipping services to ensure a seamless shopping experience. This Shipping Policy outlines our shipping procedures, timeframes, and associated terms.
1. Company Information
- Company Name: Boston Lesjak LLC
- Company Address: 949 N Croft Ave, Los Angeles, CA 90069, United States
- Phone: +1 (714) 515-1497
- Email: info@pathoor.shop
2. Handling Time
Orders are processed and prepared for shipping within 3 business days after payment confirmation. Please note that this handling time excludes weekends and public holidays.
3. Shipping Timeframes
Once your order is processed, delivery typically takes 7 business days.
- Total estimated delivery time: 10 business days (3 days for handling + 7 days for transit).
4. Shipping Locations
We currently ship to customers within the United States. For international shipping inquiries, please contact us at info@pathoor.shop.
5. Shipping Costs
Shipping costs are calculated at checkout based on:
- The destination address.
- The weight and dimensions of your order.
Any applicable shipping fees will be displayed at checkout before you complete your purchase.
6. Carrier Partners
We partner with trusted shipping carriers to ensure timely and secure delivery of your products. Carrier information will be included in your shipping confirmation email, along with a tracking number.
7. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment. For assistance with tracking, contact us at info@pathoor.shop.
8. Shipping Address Requirements
Please ensure that your shipping address is accurate and complete. Incorrect or incomplete addresses may result in delays or undeliverable shipments.
9. Delivery Issues
- Lost or Stolen Packages: Pathoor.shop is not responsible for lost or stolen packages marked as delivered by the carrier. Please contact the carrier directly for resolution.
- Delayed Deliveries: While we strive to meet delivery timeframes, unforeseen circumstances such as weather or carrier delays may occur.
10. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at info@pathoor.shop with:
- Your order number.
- Photos of the damaged item(s) and packaging.
We will work to resolve the issue promptly.
11. Non-Delivery Claims
If your order does not arrive within the estimated delivery timeframe, please contact us at info@pathoor.shop. We will investigate the issue and provide a resolution.
12. Changes to this Shipping Policy
We may update this policy to reflect changes in our shipping processes or carriers. Updates will be posted on this page with the revised effective date.
Contact Information
For shipping inquiries, please reach out to:
- Company Name: Boston Lesjak LLC
- Address: 949 N Croft Ave, Los Angeles, CA 90069, United States
- Phone: +1 (714) 515-1497
- Email: info@pathoor.shop
This Shipping Policy is designed to comply with Google Merchant Center requirements and provide transparency to our valued customers.